Can I go up on my roof to do a temporary repair? +
We strongly advise against going on your roof without proper safety equipment. Falls from roofs account for a significant number of serious injuries and fatalities in the UK each year. Even single-storey roofs are dangerous, especially when wet or windy. An emergency roofer has the training, harnesses and equipment to work at height safely — call one rather than risking a fall.
What counts as a roofing emergency? +
A roofing emergency is any situation where water is actively entering your property or the roof structure is at risk of further collapse. This includes storm damage with missing tiles or lifted felt, a hole in the roof, chimney stack damage, and flat roof membrane failure during heavy rain. Cosmetic issues like moss growth or a single cracked tile are not emergencies but should still be addressed promptly.
What should I do if my flat roof is leaking? +
If your flat roof is leaking, identify where the water is entering inside the property and place containers to catch drips. From ground level, check for obvious damage like split felt, standing water or debris on the roof surface. Do not walk on the flat roof as it may be weakened. Call an emergency roofer in Birchwood — flat roof leaks worsen quickly and the membrane may need patching or replacing.
Does a roof repair need building regulations approval? +
Most like-for-like roof repairs do not require building regulations approval. However, if you are re-roofing more than 25% of the roof area, changing the roof covering material, or making structural alterations, building regulations will apply. Using a CompetentRoofer scheme member means they can self-certify compliance, saving you the cost and hassle of a separate building control application.
What should I do if my roof is leaking into my home in Birchwood? +
Place buckets or containers under the leak to catch water and protect your flooring. Move furniture and valuables away from the affected area. If water is pooling on the ceiling, carefully poke a small hole to release it — otherwise the weight can bring down the entire ceiling. Call an emergency roofer in Birchwood immediately, and take photos for your insurance claim.
Will the roofer provide a quote before starting work? +
For emergency call-outs, the roofer will explain the call-out fee upfront and then assess the damage on arrival. They will give you a clear quote for the temporary repair before starting. For larger permanent repairs, most roofers will provide a written quotation after a proper survey. Never agree to work — especially expensive re-roofing — without a detailed written quote.